Terms of service

Terms of Service

Last Updated: September 15, 2026

Welcome to Katoolpro. These Terms of Service ("Terms") govern your use of katoolpro.shop and purchases made through our online store.

By accessing our website, using our services, or purchasing from Katoolpro, you agree to these Terms. Please read them carefully before placing an order.

1. Online Store Terms

By using this website, you represent that you are legally permitted to enter into a binding agreement in your jurisdiction.

You may not use our website, products, or services for any unlawful or unauthorized purpose.

2. Products and Product Information

Katoolpro offers automotive lifts, garage equipment, motorcycle-related equipment, accessories, and other automotive products.

We make reasonable efforts to ensure that product descriptions, photographs, specifications, dimensions, capacities, and prices displayed on our website are accurate.

However, manufacturers may occasionally update product specifications, components, packaging, or appearance without prior notice.

Customers are responsible for reviewing product specifications and determining whether a product is suitable for their intended use before purchasing.

3. Equipment Installation and Safety

Automotive lifts and other heavy garage equipment must be properly assembled, installed, operated, inspected, and maintained.

Customers are responsible for following all applicable manufacturer instructions, safety guidelines, rated capacities, concrete requirements, electrical requirements, and local regulations.

Professional installation should be used whenever required or recommended by the manufacturer.

Katoolpro is not responsible for injury, vehicle damage, property damage, or other losses resulting from improper installation, misuse, overloading, unauthorized modification, inadequate maintenance, or failure to follow manufacturer instructions, except where liability cannot legally be excluded.

4. Orders

We reserve the right to refuse, limit, or cancel an order where reasonably necessary, including in cases involving:

Product availability
Incorrect pricing or product information
Suspected fraudulent activity
Unauthorized transactions
Shipping restrictions
Incorrect customer or delivery information

If Katoolpro cancels an order after payment has been collected, the applicable amount will be refunded.

5. Pricing and Payment

Prices displayed on our website may change without prior notice.

Applicable taxes, shipping charges, freight fees, or other charges will be displayed or communicated where applicable.

Customers agree to provide accurate, current, and complete billing and payment information.

Available payment methods are displayed during checkout.

6. Shipping and Delivery

Certain products sold by Katoolpro are large or heavy and may require delivery through specialized freight carriers.

Delivery estimates are provided in good faith but are not guaranteed unless expressly stated otherwise.

Delivery times may be affected by product availability, customer location, freight carrier schedules, weather, holidays, transportation disruptions, or circumstances outside our reasonable control.

Please review our Shipping Policy for additional information.

7. Freight Delivery and Inspection

Customers should inspect freight shipments carefully upon delivery and before signing the carrier's delivery receipt whenever reasonably possible.

If visible damage is present:

Note the damage on the delivery receipt.
Take clear photographs of the shipment and packaging.
Keep available shipping documentation.
Contact Katoolpro promptly.

Shipping damage should be reported to support@Katoolpro.shop as soon as possible.

8. Returns and Refunds

Returns, refunds, exchanges, damaged products, and cancellations are governed by our Return and Refund Policy.

Customers should review this policy before purchasing.

9. Warranty

Certain products may be covered by a manufacturer's warranty.

Warranty periods, coverage, limitations, and exclusions vary depending on the product and manufacturer.

Improper installation, misuse, overloading, unauthorized modifications, neglect, normal wear, or failure to follow manufacturer instructions may affect warranty eligibility.

Please review our Warranty Terms for additional information.

10. Website Accuracy

We reserve the right to correct errors, inaccuracies, or omissions regarding product descriptions, specifications, pricing, promotions, availability, shipping charges, or other website information.

Where appropriate, we may update information or cancel an order affected by a material error.

11. Third-Party Services

Katoolpro may use third-party providers to operate our online store, process payments, provide shipping and freight services, perform analytics, and support other business operations.

Certain third-party services may be subject to their own terms and privacy policies.

12. Intellectual Property

Unless otherwise stated, original content on our website, including Katoolpro branding, written content, graphics, website elements, and other materials, is owned by or licensed to Katoolpro and may be protected by applicable intellectual property laws.

Manufacturer trademarks, product names, logos, photographs, and other third-party intellectual property remain the property of their respective owners.

Unauthorized reproduction, distribution, modification, or commercial use of protected Katoolpro content is prohibited.

13. Prohibited Uses

You may not use our website or services:

For unlawful or fraudulent activities
To provide false or misleading information
To violate intellectual property rights
To distribute malicious software
To interfere with website security
To attempt unauthorized access to systems or accounts
To conduct fraudulent transactions
To unlawfully collect information about other users

We reserve the right to restrict access where these Terms are violated.

14. Limitation of Liability

To the maximum extent permitted by applicable law, Katoolpro will not be liable for indirect, incidental, special, consequential, or punitive damages resulting from the use of our website, services, or products.

Nothing in these Terms limits liability that cannot lawfully be excluded or restricted.

15. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless Katoolpro and its service providers from claims, liabilities, losses, damages, or expenses resulting from your unlawful use of our services, violation of these Terms, or misuse of products purchased from us.

16. Severability

If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

17. Termination

We may suspend or terminate access to our services if these Terms are materially violated or where reasonably necessary to protect Katoolpro, our customers, or our systems.

18. Entire Agreement

These Terms of Service, together with our Privacy Policy, Return and Refund Policy, Shipping Policy, Warranty Terms, and other policies displayed on our website, constitute the agreement governing your use of Katoolpro.